DCG 101: Getting transformation to blossom from within.
At DCG, we believe that transformation is not possible unless everyone is equipped, engaged and involved. We implement time-tested process improvement methods with the practical application of emotional intelligence techniques rooted in neuroscience. DCG inspires leaders and employees alike to set in motion solutions that effect sustainable transformation and produce a return on investment far beyond expectations. At the root of our effectiveness are our Signature Workshops – Leadership Frameworks™ and Grass Roots Innovation™ (GRI™).
One of DCG’s highest impact offerings, this workshop is focused on teaching critical leadership skills to managers/executives throughout the organization. The workshop is conducted in three sections that are weeks apart, which enables work assignments to be given between each of the segments. The workshop teaches leaders frames of thinking that guide them in their day-to-day decisions that lead to optimal results.
Key topics include:
- the 4 stages of brain-to-brain communication
- techniques for creating employee focus
- defining and achieving alignment for the organization’s “Big S” (Success)
- the 7 brain principles
- gaining employee commitment
- sustaining results
A typical workshop can accommodate up to 25 managers.
This workshop complements Grass Roots Innovation (GRI) efforts.
Grass Roots Innovation™ (GRI™)
Popularly referred to as “The Three Day Miracle,” GRI™ is a workshop for frontline employees and their immediate manager/supervisor to identify and eliminate barriers to customer/client experience, process inefficiency and financial performance. Frontline employees learn process innovation and emotional intelligence skills to address issues within their real-life work activities and deliver measurable results. The first three days of the workshop are consecutive, and work teams use the skills learned in GRI to develop specific action plans that are presented for approval to executive sponsors at the end of Day Three. Day Four is a follow-up session approximately six weeks later, where teams report out on their results using the measurements identified in their action plans. After the completion of these action plans, new projects are identified to deploy the GRI skills. Such follow-up assignments reinforce the GRI approach, enabling its sustainability and the accumulation of additional benefits from subsequent project improvements.
A typical workshop includes up to 25 participants broken into 4-6 teams.